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General Questions

General Questions

    Q What is the warranty period ?

    1 year warranty for LCD digital display, light box or trivision billboard;
    2 year warranty for LED digital display;
    We provide accessories, customer shall bear express cost  for the accessories.
  • For outdoor advertising products, what is the water-proof grade?

    IP55 for outdoor LCD digital display, light box or trivision billboard;
    IP65 for LED digital display.

About LCDs

About LCDs

    What is the main material for LCD display signage?

    The frame is aluminium alloy, the front panel is tempered glass, inside is LCD screen, etc.
  • Do you offer management software for LCD digital display?

    There is standalone version or network version, you just play it by USB/SD card if standalone version,      so no need any software for standalone version; if network version, we offer free management software for it.
  • What size do you have, the size can be customized?

    LCDs with its standard size, smal size like 10.1'', 21.5'', 23.6'',  big size like 32'', 43'', 49'', 55'', 65'',         75'',86'' or even 110'', etc. Size normally can not be customized.
  • What standard configuration do you have?

    1).The LCDs could be standalone type, which means play it by USB/SD card,
    2).or with network type, means the LCD screen with Android system or PC system,
    While Android system with RK3128, RK3288 or RK3399 processor and 1GB/2GB + 8GB/16GB memory, etc.
    While PC system with Intel 3 - 12 processor with 4GB/16GB/ + 126GB/512GB/1TB SSD memory, etc.
    3). Moreover, it could with interactive touch function, with Infrared touch or Capactive touch.
    Different configuration, different price.

About LEDs

About LEDs

    What is the main material for LED display signage?

    The material for LED cabinet is normally iron or dis-cast aluminium or aluminium.
    The LED lamp we normally use nationstar, king light or KN light, etc.
    The controlling system(Sending card + Receiving card + software) we normally use Novastar or Linsn or Sysolution, etc.
    The power supply we normally use Mean well or G-energy, etc.
  • Which pixel pitch do you have?

    For indoor, we have 1.56mm, 1.875mm, 2mm, 2.5mm, 3mm, 4mm, 5mm; and 2.6mm, 2.976mm or 3.91mm for indoor rental business, etc.
    For outdoor, we have 2.5mm,3mm, 4mm, 5mm, 6mm, 6.67mm, 8mm, 10mm, and 2.976mm, 3.91mm or 4.81mm for outdoor rental business, etc.
  • How to choose pixel pitch?

    That depends the view distance and screen size.
    For example, if the minimum view distance is 4m, then you could choose Pixel pitch 4mm; if 5m, then Pixel pitch 5mm; if more than 10m, then pixel pitch 10mm, etc.  But if size is too small, then need to use smaller pixel accordingly.

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What is the working principle of indoor LED digital display?
What is the working principle of indoor LED digital display?indoor LED digital display is made of LED lamp beads, current and voltage are very low, and the human body is not damaged by radiation. What is the working principle of indoor LED digital display?


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